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CUI Services, Inc.
Attn: Ed Heckman, Vice-President
P.O. Box 1236
Crystal River, FL 34423-1236
Reference: Courtesy Call Project
January 17,2002

Dear Mr. Heckman:

On behalf of Celebration World Resort, I would like to take this
opportunity to thank you and your staff for the wonderful job you did
during the Public Relations calls your agency made to our owners
with delinquent maintenance fees due the Association last year.
It was a pleasure to work with your profeSSional and well-trained
employees. We did not receive any complaints from the 1,100 +
owners you contacted, and we were also extremely pleased with the
amount of money your calls generated during that 3~-day period. (In
excess of $465,000.)
We looking forward to using CUI Services, Inc. again in the future,
and I highly recommend your operation to those within the timeshare
industry who might require your services.


General Manager
Celebration World Resort

December 3, 2007
Collections Unlimited, Inc.
Attn: JoAnn Smith, President and C.E.O.
P.O. Box 1236
Crystal River, FL 34429
JoAnn Smith:
On behalf of Tempus Resorts International, LTD, I am pleased to write this letter to
convey our satisfaction with your company and to recommend your services to any fInn
that requires excellence and innovation in the collection of its receivables.
Since beginning our relationship, we have seen considerable collections occur in our
receivables that have been placed with your agency. Moreover, when placed in head to
head competition with other agencies in the industry, Collections Unlimited, Inc. of
Florida significantly outperformed the other agencies.
CUI’s staff were helpful when working with our in-house collection department and we
received no owner complaints regarding the handling of any accounts placed with CUI.
We fully recommend Collections Unlimited, Inc. of Florida and look forward to your
continued efforts and success.

Stephen Abbot

Director of Financial Services

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